Offering Telemedicine Services

Desplácese hacia abajo para obtener instrucciones sobre cómo usar nuestra aplicación de telemedicina.


To continue providing safe, individualized care and adhere to the American Academy of Dermatology's instruction that non-essential appointments move to telemedicine, Vanguard Dermatology will now be offering remote video appointment options through our patient portal and our patient application, healow. Based on the widespread impact of COVID-19, we encourage all our patients to stay safe and if possible, use video visits for your time-sensitive skin concerns.

Based on the widespread impact of COVID-19, we encourage all our patients to stay safe and if possible, use video visits for your skin concerns. Teledermatology appointments are convenient and safe while offering a through, individualized care experience. We have made the process easy for you and to get started, simply request an appointment on the form below.

Mom and a baby doing a Telemedicine service with a doctor on their iPad

How Do TeleVisits Work?

Video visits require a pre-scheduled appointment and allow patients to show their area(s) of concern and chat with a provider in real time on a mobile device or computer. By the end of the video session, patients can expect to receive treatment guidance and, if necessary, a prescription called into your pharmacy by your provider. In the event your provider decides that an in-office follow-up or biopsy is required, we will coordinate those arrangements on a case-by-case basis.

The Benefits of Teledermatology

  • Flexible Options – Select a date/time works best for you or your family member.
  • Individualized Experience – Personalized treatment plans with prescriptions if needed
  • Comfortable Environment – Meet with your skin care provider in your own home
  • Comprehensive – A majority of skin conditions can be treated through your video visit including skin lesion evaluations, acne follow-ups, rashes, warts, moles/growths to name a few!

Will My TeleVisit Be Covered by Insurance?

Yes! All major insurance companies are currently covering telemedicine appointments. Should you have specific questions around eligibility, we recommend you contact your insurance carrier.

Are Video Visits HIPAA Compliant?

Yes! Healow is a secure platform and all messaging is HIPAA compliant.

How do I Access Healow to Make My Appointment?

  • Current Patients
    • Existing Patient Portal Users – Contact us at (212) 398-1288 to schedule your televisit appointment or Request an Appointment on the form below. If you have registered in the past but cannot remember your account login, visit: then click “Trouble logging In” to retrieve your username or password.
    • New Users/New Patients - If you have never accessed the patient portal, contact us at (212) 398-1288 to register or submit a request below to schedule your televisit appointment.

Request an Appointment

To request an appointment, please call one of our locations or click the "Book Online" button through ZocDoc.

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